How to Migrate from Texting Base to Textedly
Welcome to Textedly! We are so happy to have you here.😊 Migrating your account from Texting Base to Textedly is a simple process that ensures your contacts, phone numbers, and other key data transfer smoothly. Follow this guide to complete your migration successfully.
Starting the Migration
Check Your Email
You will receive an email with a migration link to begin your migration from Texting Base to Textedly
Log into Your Texting Base Account
Use your existing Texting Base login credentials to authenticate.
Create Your Textedly Account
You’ll be redirected to the Textedly signup page.
Enter the email and password you want to use for Textedly.
Select your plan and complete the account setup process.
Note: Canadian users will need to contact Textedly Support to complete their migration.
Access the Migration Page
Once your Textedly account is created, you will land on the migration page where you can select what data to transfer.
Initiating the Migration
On the migration page, you will be able to select:
✔ Phone Number (Required) – Your registered texting number from Texting Base will transfer to Textedly.
✔ Address Book – Includes all your contacts and contact details.
Texting base “Groups” will migrate over as Textedly Tags. Please note that you will need to create a Keyword and assign your contacts to a keyword before messaging. See below for more details.
✔ Message History – Message History will be available under the Message History tab (not available to view from the inbox).
✔ Message Templates – Any saved templates from Texting Base will transfer over.
Starting the Transfer
Make your selections.
Click Submit to start the migration process.
Migration typically completes in less than a minute.
Congratulations! 🎉 You've Completed the Migration! What's Next?🤔
After migration, you’ll need to complete a few final steps:
Enter Payment Information & Headquarters Address
Set Up Your Keyword & Assign Contacts
To send mass texts, you must create a Keyword and assign your contacts to it.
Your Texting Base groups will be available as “Tags” within the Textedly contacts page. To view your groups, simply navigate on the filters bar of the contacts page and click “Tags” to view your previous groups.
Confirm Your Number Registration
If your number isn’t working properly, please reach out to Textedly support so we can fix this promptly for you.
Frequently Asked Questions (FAQs) ✨
1. What happens to my credits from Texting Base?
Texting Base credits will transfer to Textedly as bonus credits that do not expire.
2. What happens to my Texting Base Groups?
Your Texting Base groups will be available as “Tags” within the Textedly contacts page. To view your groups, simply navigate to the filters bar on the contacts page and click “Tags” to view your previous groups. To learn how to send a message to a tagged group, click here.
You must create a Keyword in your Textedly account and assign all contacts to a keyword in order to send them a mass text. To learn more about Keywords, click here. For help with transferring contacts to a keyword, click here.
3. Will my scheduled messages transfer from Texting Base to Textedly?
Scheduled messages will not transfer over. Any previously scheduled messages in Texting Base will not go out.
4. Does Textedly have a recurring messaging feature?
Textedly does not currently have a recurring messaging feature, but you can utilize Drip Campaigns to schedule messages to send on a time-delayed basis.
5. Will I have to re-activate birthday texts?
Yes! If you were using the automated birthday text feature on Texting Base, head to the app store section of your Textedly account and activate the birthday texts feature. For more information on Textedly’s automated birthday texts, click here.
6. Can I keep my registered texting number?
Yes! Your registered numbers will be transferred to Textedly automatically. You do not need to re-register these numbers if they are already verified and approved.
7. How will extra numbers be billed?
If you have more than one free toll-free number and one free 10DLC number, additional numbers will be subject to a $15/month charge.
8. Will my message history transfer?
Yes, message history will transfer over but it will only be available under the Message History tab.