Tags are a powerful tool that let you target specific subscribers and send texts to customized groups. With Tags, you can create smaller subgroups within a Keyword or mix contacts from different Keywords, giving you precise control over who receives each message.
How to add Tags to Contacts:
To add Tags to your contacts:
Open your .CSV file and add tag words to the "Tags" column (column J) before uploading it.
To add multiple tags to a contact, separate each tag with a comma and a space in the same cell (e.g., Pink, Green, Orange).
Updating Tags After Uploading:
If you’ve already uploaded your contacts or want to update tags, you can download your subscriber list from the dashboard, add tags to column J, and re-upload the file. This will update your tags without unsubscribing anyone. 😊
Adding Tags Individually:
To add a tag to a single subscriber:
Go to the subscriber’s profile by clicking their number.
Select "Edit Contact Details," enter the tag in the "Tags" field, and save.
Sending Messages to Tagged Groups:
Once your contacts are tagged, you can send texts to specific groups without messaging everyone at once.
In the Contacts tab, go to the Filters panel and scroll down to "Tags."
Click 'Tags' and select the tag you want. Only subscribers with that tag will appear.
Once the Tag has been selected, select your contacts in bulk that you wish to send your message to by clicking the check box above where your contacts are listed.
Once your Contacts have been selected, click the blue "Send Message" button above your contacts.
Compose your message as usual, then click the blue "SEND NOW" button to send it. (Be sure to not check your keyword box under "choose who to send" if you are sending a message to a tagged group, as you have already identified which group of contacts to message.)
This approach ensures your message reaches only the intended recipients, making your campaigns more targeted and effective!
