Troubleshooting
Find the answers to your most common questions.
7 articles in this collection
Written by James and Jennifer
Written by James and Jennifer
Issues with uploading your contacts
Learn how to upload your .CSV file
Why is my file not uploading?
Written by James
Updated over a week ago
Updated over a week ago
Keyword Welcome Message not being sent
Quick fix to get your Keyword Approved
Why are my Subscribers not getting the Keyword Welcome Messages?
Written by James
Updated over a week ago
Updated over a week ago
Apple iPhone blocking Hyperlinks
URL Hyperlinks are not clickable
Why are some iPhone models disabling URL hyperlinks?
Written by Jennifer
Updated over a week ago
Updated over a week ago
Search Toolbar
Search for any Subscriber
Having trouble finding the Search Toolbar?
Written by Jennifer
Updated over a week ago
Updated over a week ago
Turn on Inbox Web Browser Notifications
Get Inbox Notifications
Wondering how to get those cool web browser pop-up notifications?
Written by Jennifer
Updated over a week ago
Updated over a week ago