Troubleshooting
Find the answers to your most common questions.
8 articles in this collection
Written by James@Help and Maria@Help
Written by James@Help and Maria@Help
Service Access Denied error
Service Access Denied
Why are a few of my Subscribers getting a Service Access Denied error?
Written by James@Help
Updated yesterday
Updated yesterday
Issues with uploading your contacts
Learn how to upload your .CSV file
Why is my file not uploading?
Written by James@Help
Updated over a week ago
Updated over a week ago
Keyword Welcome Message not being sent
Quick fix to get your Keyword Approved
Why are my Subscribers not getting the Keyword Welcome Messages?
Written by James@Help
Updated over a week ago
Updated over a week ago
Apple iPhone blocking Hyperlinks
URL Hyperlinks are not clickable
Why are some iPhone models disabling URL hyperlinks?
Written by Maria@Help
Updated over a week ago
Updated over a week ago
Search Toolbar
Search for any Subscriber
Having trouble finding the Search Toolbar?
Written by Maria@Help
Updated over a week ago
Updated over a week ago
Turn on Inbox Web Browser Notifications
Get Inbox Notifications
Wondering how to get those cool web browser pop-up notifications?
Written by Maria@Help
Updated over a week ago
Updated over a week ago