We hear you loud and clear. Not cool, right?
This is not a issue with Textedly.
Apple iPhones currently have a new known issue/bug that prevents links from being clickable. This could happen whether you send your own URL link, or use our built in hyperlink shortner.
At Textedly, be assured that we deliver the full URLs contained in your text messages to the mobile handsets and the mobile handsets convert them into clickable links.
If your end users continue to experience issues with links not being clickable, we advise that they restart their iPhone and ensure their iPhone is using the most up-to-date iOS operating system. End users can also reach out to their mobile carrier or handset company for further insight.