It is important to receive reviews from customers, and taking the time to reply to them can determine if they select your business over a competitor's. Not only will customers appreciate your response, but it also makes your business look more personal and approachable which leads to a better experience for them. You can respond to your Google reviews directly from Textedly, making this easier than ever!

To respond to a review, simply select the green "Post Reply" button next to the review. This will allow you to compose and send a reply.

To view your reply history, you can click the blue "reply" button next to the review.

To archive, simply press the "Archive" button under the actions section of the review history.